Effective Virtual Phone Numbers in Kenya

A virtual phone number, also known as a DID number, is a telephone number that isn’t directly associated with a telephone line. A virtual phone number in Kenya enables you to dial with a local Kenya caller ID without being physically located there.

Virtual phone numbers are not bound to any location. They can be used by agents working remotely, whether outside the office, working from home, or outside Kenya. They can also be used to forward calls to your primary number, letting you have more telephone numbers without paying for a fixed foreign exchange line.

Virtual phone numbers in Kenya have a local caller ID that helps increase answer rates and decrease the chances of getting blocked. Most people do not answer a phone number they don’t recognize, especially if it’s an international number not on their contact list. By calling with local, recognizable phone numbers, customers are significantly more likely to pick up the phone and say hello.

The rates vary depending on the country and the features you want your Kenya virtual number to support, such as SMS or fax capabilities. Create a free account with CommPeak and request a complete list of prices from our support team.

You can buy as much as you need. There are no limits to how many virtual phone numbers you can have. You’ll be able to track their performance in our contact center platform. If you ever need to increase your amount of Kenya virtual numbers, simply get in touch with the sales team. They’ll be ready to assist you.

Yes. You can use our mobile virtual numbers to send and receive SMS. You can send transactional and promotional text messages like one-time pins and discount offers. Sending SMS messages with a localized sender ID is an excellent way to increase brand engagement. Check out our smart SMS marketing platform, TextPeak, which makes sending bulk SMS campaigns an effortless process.

In order to purchase a Kenya DID number, establishing a firm business identity is imperative. This process is straightforward yet crucial for ensuring legitimacy and security. To initiate this process seamlessly, essential details pertaining to your company, such as its name, registration number, and address, are required. Additionally, providing the name, email, and phone number of your authorized representative further solidifies your business's identity. To validate this information, certain documents must be furnished, including a copy of your company's registration certificate, your representative's personal identification document, and proof of your company's address. These measures not only authenticate your business but also uphold regulatory standards, fostering trust and reliability in the realm of telecommunications.

You can request a replacement. The turnaround time for purchasing new and replacing virtual phone numbers is 24-72 hours. Kenya doesn’t require documents, so the process won’t take long. We aim to get your VoIP number in Kenya as quickly as possible.

While integrating CommPeak’s DID numbers into your overall VoIP infrastructure will be easier than porting outside numbers, we allow you to use your existing ones. Just provide us with the verification of ownership from the previous vendor, and we’ll port the number for you. We need to double-check that everything is in order.