Japan Virtual Phone Numbers FAQ
Virtual numbers are not bound to a physical location. Instead of a direct telephone line, calls are made with VoIP (Voice over Internet Protocol). You can have a virtual workforce of native speakers to serve Japanese customers without having a regional office. Your business becomes easily accessible at a lower cost for you and your clients.
Your agents can install our free WebRTC Softphone on multiple devices and work remotely. They can also confidently contact your Japanese customers more easily because their calls appear on a caller ID as a regular Japanese business phone number. These features may be simple, but in a country where language, localization, reputation, and reliability are essential to success, they make a huge difference in brand recognition.
Our DID rates vary depending on the country and tend to change depending on the latest market fluctuations. Set up and monthly fees may also apply. Contact our sales team, who will provide you with complete pricing information for the current rates for Japanese virtual numbers. We work with our carriers to get you the best deal possible. Should you purchase virtual numbers from other countries, our support team is available 24/7/365 to assist you.
Once we receive all the requirements, our DID experts will set up and configure your Japan virtual phone numbers for you. You don’t have to do anything; simply wait for the activation process to be completed. The entire configuration takes anywhere between 24 to 72 hours. Once the Japanese virtual numbers are ready for use, they will be assigned to your CommPeak account, and you can make calls immediately.
In general, you need 100 kbps upload/download speed per line. For example, you’ll need one megabyte to handle ten VoIP calls simultaneously. You also need to consider other activities requiring bandwidth if your agents work onsite. If your agents work from home, ask if their ISP (internet service provider) has a data cap. Depending on how many of your virtual numbers in Japan you’ll be using at the time and how many concurrent calls you want to make, your bandwidth needs will vary.


