Chinese Virtual Phone Number FAQ
Virtual phone numbers accept calls through Voice Over Internet Protocol (VoIP). They’re not bound to a physical location and aren’t directly associated with a telephone line. A virtual phone number in China allows you to make and receive calls from anywhere. Moreover, when you make calls with a Chinese virtual number, your caller ID will appear with the local prefix +89. It will make your representatives appear as though they are calling from within the country!
A Chinese virtual phone number allows agents to take calls remotely from any device. CommPeak’s free WebRTC softphone can be installed on multiple devices, such as mobile phones, laptops, and tablets, meaning agents can be available to take calls even when working from home. Virtual numbers also significantly increase answer seizure rates, which will boost your agents’ performance and sales potential.
Once we receive all the required documents and paperwork, our DID experts will set up and configure your virtual phone numbers. They will be assigned to your CommPeak account when ready for use. You will receive a notification from us, and you can start calling within our platform using our free, built-in softphone. Just sit back and let our team do the work for you.
There are no limitations on how many virtual phone numbers you can buy in China. You can purchase as many numbers as you need as long as your requirements are met. In fact, it’s better to purchase multiple DID numbers for China rather than one, especially if your call center makes a high volume of outbound calls. That way, your China virtual numbers are much less likely to be marked as spam.
In order to purchase a Chinese DID number, establishing a firm business identity is imperative. This process is straightforward yet crucial for ensuring legitimacy and security. To initiate this process seamlessly, essential details pertaining to your company, such as its name, registration number, and address, are required. Additionally, providing the name, email, and phone number of your authorized representative further solidifies your business's identity. To validate this information, certain documents must be furnished, including a copy of your company's registration certificate, your representative's personal identification document, and proof of your company's address. These measures not only authenticate your business but also uphold regulatory standards, fostering trust and reliability in the realm of telecommunications